Security Update and Merit Badge Counselors

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Security Update and Merit Badge Counselors

Published: Sep 2, 2016
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Occasional blog of Bob Scott, BSA’s Director of Scoutbook

Security Update

On August 25th I posted on the upcoming changes Scoutbook would are making to better protect personal information that Scouts and Scouters have shared with Scoutbook by increasing the complexity of passwords.  This work has been implemented for new users setting up accounts for the first time, temporary passwords and for current users requesting a password change.

On September 15th Scoutbook will enforce the functionality for all users.  At that time, when a user logs into Scoutbook they will be required to change their password to meet the new complexity requirements.

As development went forward there were some small changes in the complexity standards to maintain compatibility throughout the BSA and Scoutbook infrastructure.  The standards as released are as follows with the changes in bold:

-Minimum of eight alpha-numeric characters and a maximum of thirty
-Must contain characters from three of the four following ‘complexity’ categories:
  * English uppercase characters (A through Z)
  * English lowercase characters (a through z)
  * Numbers 0 through 9
  * Non-alphanumeric characters _ ~ ! @ # $ + - = { } ^

Merit Badge Counselor Update

Also in previous blogs I have written about the work going on with some councils (approximately 120 now) to enable the upload of council approved merit badge counselors to Scoutbook.  According to the Guide to Advancement, counselors are BSA positions approved by councils.

Consistent with this policy, Scoutbook is currently working on changes to how unit roster imports work.  When this work is completed, roster uploads from third party advancement tools or via the Scoutbook CSV format will no longer add counselors to a unit’s roster.

Coming Attractions

Development priorities in the software area constantly shift as new opportunities are identified, bugs found, and user’s request more capability.  So, in the spirit of Semper Gumby (always flexible), Scoutbook’s development priorities in the short term are as follows:

- Fixing bugs in new unit creation having to do with unit numbers
- Adding functionality to the previously released Lion program
- Revamping Training Validation to adapt to the new online training being offered so that training status is correct for leaders in Scoutbook
- Adding the Cub Scout Shooting Sports Award

TTFN.  As always, your comments and concerns about this post or any other subject are welcome.
  • Comments (61)
  • Central Florida Council Image
    Assistant Scoutmaster
    Trained Strip
    9 years ago
    Tom McFadden
    My current password already meets the new requirements. Will I still be required to change it?
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Tom, Scoutbbok has no way of knowing your PW complies. It is stored in a one way hash. All passwords must be updated after Aug 31, 2016
    Pending Approval
  • Denver Area Council Image
    9 years ago
    Tim Bradford
    Thank you Bob. Is the Akela Sync still on track?
    Pending Approval
  • National Capital Area Council Image
    Committee Member
    Trained Strip
    9 years ago
    Laurence Foong
    I'm with you Brian, and we probably are not the minority. Just that we may have a silent majority.
    Pending Approval
  • National Capital Area Council Image
    Committee Member
    9 years ago
    John Dyson
    I got to explain to parents last night that we are all-in on our use of Scoutbook, but not to trust the badge listings at this time until the master sync capability is in place. Fortunately, I received a good laugh from the crowd when I explained that red means "go" with the slider color :)

    Pending Approval
  • Utah National Parks Image
    Scoutmaster
    Trained Strip
    9 years ago
    Stephen Faber
    @John Dyson. We unfortunately lost the battle of the common sense UI layout with the original Scoutbook UI when national took over with their rebranded red - hard on the eyes.
    Pending Approval
  • Silicon Valley Monterey Bay Image
    9 years ago
    Jeffry McGee
    I would like to second the question about the status of 2-way syncing with ScoutNet. That will be an exciting addition, once implemented. Thanks for all you do. We just switch to this system from ScoutTtrack and wow what a difference!
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    9 years ago
    Stephen Hornak
    Brian - there is a broader goal of council integration, merit badge counselor upload and database sync. The data in scoutbook represents more current information than scoutnet. As far as the security change, that was prompted by the bsa information systems security team. So the net result will mean that bsa can retire its legacy systems.
    Pending Approval
  • Potawatomi Area Council Image
    Committee Member
    9 years ago
    Rick Berg
    +1 on What happened to Sync? Does not seem to be on the short range list, and was not mentioned.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    The Scoutnet sync is being worked by the Scoutnet team. The list Bob posted is for the Scoutbook team.
    Pending Approval
  • Simon Kenton Council Image
    Assistant Scoutmaster
    9 years ago
    Jacob Fetzer
    Randy, that issue was fixed several months ago.
    Pending Approval
  • Coastal Georgia Council Image
    9 years ago
    Frank Turner
    I'm sure these background updates are making someone at the district or council levels happy, but these things are all but worthless at the troop level. Perhaps if you picked just one of the hundreds of functional problems or tracking deficiencies we're been complaining about in your software, maybe some of us might get the impression someone at Scoutbook is actually listening to the end user to make the software worth sticking around for.
    Pending Approval
  • Black Warrior Council Image
    Assistant Scoutmaster
    9 years ago
    James Neary
    Brian, I'm with you as well. Everytime I send an email to Scoutbook about something that isn't working, I get a response that is similar to "have you tried unplugging it, then plugging it back in?".
    Pending Approval
  • San Diego Imperial Council Image
    Committee Member
    9 years ago
    Bob Shafer
    Ok so the sync between Scoutbook and Scoutnet is being worked on by the scoutnet team, Fair enough. But given that it effects both sides I have to believe that Bob and his team have some knowledge of how that is progressing. Last I read it was suppose to be implemented at the end of August and here we are in September.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Things happen in tech that cause schedules to slip. There are often unexpected issues that cause more development time than planned. Testing often takes longer than expected, etc. During my career, we have released many parts on, for example, December 52. Just think of today as August 33 :) I'm sure the teams are working hard to get the sync completed as soon as possible.
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    9 years ago
    Stephen Hornak
    I can add that writing code and testing it is not as easy as it may seem. It is not a hey let's add this line and we are good to go. That one line that brings a good result in one location may break something that had been working elswhere. Development is also something that can not be interrupted once in progress. That loss of concentration breaks the logic and flow. Additionally, what to the outsider may be easy but it actually involved many moving parts plus a database that has to all lock together. The sync part involves two different database structures with very different configurations. As I had posted earlier, it would make my role in scouting easier to not have to deal with internet advancement and recharter. If you have never worked with them then give them a try and let me know how much fun they are.
    Pending Approval
  • Crossroads of the West Image
    Committee Chairman
    9 years ago
    Lesley Muir
    As long as I have an account and my BSA membership number has been added to my Scoutbook profile, will I be listed to the council approved MBC list? I've tried to add MBC to my profile as well but since I'm not associated with a unit the system won't let me submit the info.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Leoni, you need to make sure you are a registered MBC with your council. If you are registered, your BSA# and Last Name in Scoutbook match what is in the council records, when your Council Administrator uploads the MBC list to Scoutbook, you will be included.
    Pending Approval
  • Prairielands Image
    Pack Trainer
    9 years ago
    Alex Valencic
    As a leader at multiple levels, I understand the unit leaders' desire for functionality. However, I also know how important it is to build the infrastructure first, which usually means security first. The safety of the boys ALWAYS comes first and I feel embarrassed to see so many Scout leaders who are actually upset that the BSA is working to ensure that ScoutBook is SAFE. Your units have lasted for years without the features you are constantly haranguing the development team about. Be patient and take advantage of the features that do exist.
    Pending Approval
  • Grand Canyon Council Image
    9 years ago
    Bill Nelson
    @Alex your right. And there is a lot happening behind the scenes to get ready for a quick and reliable advancement sync that is not visible to us the users. And, frankly we don't want to see all those changes, tests, tweaks, redesign work, etc. that is the nature of quality software design, prototype, testing, changes, rework, testing, QA, and finally roll out. Yes, a lot of work is being done, we just won't see it until we see the final result. Most software companies either don't tell their end users what is coming, or push out code that is buggy SB tries to not do that.
    updated 9 years ago
    Pending Approval
  • Coastal Georgia Council Image
    9 years ago
    Frank Turner
    Actually, Alex, we had those features on the software we left to come to Scoutbook. It's disappointing to find the BSA's own software is so far behind the others.
    Pending Approval
  • Capitol Area Council Image
    9 years ago
    Matt Floyd
    @Brian and @Lawrence, I agree with you regarding new functionality needed. And I think the reason we have a silent majority is that Scoutbook stopped listening to users a long time ago so many have given up expecting it to change.
    @Stephen and @Ed, since you are on the Scoutbook advisory committee, do you ever ask when Scoutbook will start implementing new features or have you given up also?
    @Alex, the BSA has owned Scoutbook for 1 1/2 years. How long do we allow them to build infrastructure before we are allowed to complain about the lack of new features?
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Matt, the SUAC provides input but Bob Scott decides what is worked on when. We continually work with Bob and the development team to represent the users. Deciding what should be worked on when is not an easy task. What one group of users thinks should be done next is not the same as another group. Take Cub Scout Shooting Sports for example. There are many Cub Scouters who want that done ASAP but Boy Scouters would prefer Boy Scout awards be done first and Shooting Sports wait until Boy Scouts and Venturing is completed. Bob bases his decisions on length of task, criticality and who is needed to work on it. We all have to be patient and trust Bob will make decisions in the best interest of the BSA, Scoutbook and the users.
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    9 years ago
    Stephen Hornak
    The other thing I would note is that those of us who are on the SUAC are users of scoutbook and scouters ourselves. We take time out of schedules to not only work with the development team but also our fellow users. Arguably more time is spent with user issues and trying replicate what they experience or don't experience but it is the spirit of scouting that we do so. With regard to not listening to the users complaining, well how many of you would want to listed to complaining. I would much rather have a constructive criticism than a blind shot over the bow. We are scouters as well and fully realize where there is need for vast improvement and where the broader picture is. If working toward making processing of advancement and recharter easier by flowing through scoutbook then that makes me far happier than the addition of shooting sports. But for others who don't deal with those items it make no sense that it is being worked on first. But stepping back and realizing the basis of recharter and internet advancement are on platforms that not only are end of life, but also have serious uptime issues is of importance to every unit, district and council then that sheds a different light on that being worked on.
    updated 9 years ago
    Pending Approval
  • Daniel Webster Council, BSA Image
    Scoutmaster
    9 years ago
    Rodney Thompson
    I'm not sure how putting numerous fundamental feature requests in is a blind shot over the bow. I think a lot of us are looking at the changes and can see that it's barely keeping up with BSA Level Changes and Import Issues. Realistically, you look at the track record and you feel little hope that they will break out of the 'trying to get caught up mode', which means no focus on common feature requests....things that will positively impact our workflows. I too work in Technology, I get the 'have to get the laundry out tasks', but constructive feedback is to pick some common feature requests and find a way to get them in the next release; for example, work on adding a permission level so we can have our Scribe take attendance, SPL enter Events. At work I talk to end users many times a day, I can't give them everything they need (I understand keeping it balanced), the things they are asking for I don't consider complaining, I respond to them letting them know I heard them and it's on me to find ways to get beyond core capabilities to delight them with new features.
    Pending Approval
  • Atlanta Area Council Image
    9 years ago
    Stuart Novoselsky
    Hi all. I remember there being an upcoming ETA for internet advancement sync with Scoutbook. Does anyone know when this expected roll date will happen? This will be a major step forward for the BSA as that old web database will be closer to retirement :) Thanks for all you do in building out Scoutbook.

    Woops. Didnt read through the entire chain above. Still in the works I see. No worries and thanks for making this happen I am sure sometime by end of 2016. It will be a wonderful update.
    updated 9 years ago
    Pending Approval
  • Central North Carolina Council Image
    9 years ago
    Russell Wright
    @Ed - Are there still spots open in SUAC? I'd definitely be interested in taking part.
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    9 years ago
    Scott Fisher
    Russell, give me a call after noon Eastern Time today if you have a moment. 732-207-0996
    Pending Approval
  • Central North Carolina Council Image
    9 years ago
    Russell Wright
    Will do!
    Pending Approval
  • Sam Houston Area Council Image
    Assistant Scoutmaster
    9 years ago
    Bryan Hanks
    Limiting the password's maximum number of characters to 30 seems arbitrary. Why not make it larger? Standard SQL VARCHARS are 256+.
    Pending Approval
  • Great Lakes FSC (Michigan Crossroads Council) Image
    9 years ago
    Doug Smith
    Post seemed to have gotten off topic. I posted on the other thread about this update as well. It seems you guys were in the dark ages on authentication. 8 character length and 3 of 4 complexity is minimal by recent standards. What is the account suspension policy for failed logon attempts? Is it after XX number and if so, is it a hard lock or unsuspend after YY minutes? I'd like to know what personal info you have on me and my son that would be accessible through your web portal should you get hacked.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Doug, currently there is not any account suspension on failed logon attempts. All information Scoutbook has on you and your son is visible to you on your profile pages.
    Pending Approval
  • Gulf Coast Council Image
    Den Leader
    9 years ago
    Michael Watrous
    Would it alleviate concerns if a full list of suggestions/improvements were posted by an admin somewhere? It shows the users than the admins have indeed seen the request and added it to their queue, while allowing them to work on the issues they need to work. Obviously everyone wants features, but I can't find a comprehensive list anywhere of all features that have been requested. How do the users know that their request has even been seen? I'd go a step further and ask for the list to be prioritized, but I understand that the list would change constantly and keeping it up to date would be a nightmare. Would an admin kept/posted list be an acceptable compromise between the sides of the user and admins so we aren't constantly rehashing this argument every time an admin posts on the blog?
    updated 9 years ago
    Pending Approval
  • Coastal Georgia Council Image
    9 years ago
    Frank Turner
    Does anyone in the development team even READ the feature requests? I get the impression that stopped a while ago.
    Pending Approval
  • Greater Alabama Council Image
    Committee Member
    Trained Strip
    9 years ago
    Christine Baggette
    What if your current password already meets this requirement? Will I be able to keep the same one???
    Pending Approval
  • Simon Kenton Council Image
    Assistant Scoutmaster
    9 years ago
    Jacob Fetzer
    Christine, you will still have to change it. Scoutbook does not know whether it complies or not.
    Pending Approval
  • Grand Canyon Council Image
    9 years ago
    Bill Nelson
    @Frank The answer to your question is yes.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Christine, what all truly secure systems do is not store your password but store a crypotgraphically secure hash of your password. A secure hash is a function that takes your password, tosses it into a blender with other known data and mixes it up. The results are always the same but impossible to predict, without extremely strong supercomputers or thousands of normal computers and hundreds of thousands of hours. When you enter your password into the system, the same hash algorithm is applied the password. This hash is compared to the stored hash. If they match, you get in. If not you get an invalid password message. A hash is different from encryption in that with encryption, you can take the encrypted message and a key and recover the original data. With a hash, this is not possible.

    Scoutbook uses this method to store passwords, thus there is no way to know if you password meets the requirements. This is also why when you click on Forgot Password, you are sent a new password, not your existing password.
    Pending Approval
  • Occoneechee Image
    9 years ago
    Jose Mata
    @Scoutbook, can you clarify what the post meant by no longer adding Merit Badge Counselors to the troop roster? How would MBC review and approved work completed by their Scouts? Thanks.
    Pending Approval
  • Grand Canyon Council Image
    9 years ago
    Bill Nelson
    @Jose MBCs will approve requirements and badges as they normally do and you will search for them as you normally do to invite them to work with Scouts. However the position of MBC will not be on your troop roster anymore (they are not troop positions, but council/district positions.) So you search for them in the MBC list on the troop page. For their names to show up in the MBC list, your council will need to upload them from the official list.

    My council has a video of how it will look to a troop leader here:
    https://www.youtube.com/watch?v=7280_DAhHFA

    And how it will look to a MBC here:
    https://www.youtube.com/watch?v=JD45S4RmKf0
    Pending Approval
  • Occoneechee Image
    9 years ago
    Jose Mata
    Excellent! Thank you for such a quick and great response.
    Pending Approval
  • Grand Canyon Council Image
    9 years ago
    Bill Nelson
    We have a FAQ for the MBC list here:
    https://drive.google.com/file/d/0B7eow1old_bYTnB2N29ydFlXV0E/view?usp=sharing
    Pending Approval
  • Three Harbors Council Image
    Scoutmaster
    Trained Strip
    9 years ago
    Greg Gotcher
    How do we know if our Council is uploading the MBC list?
    Pending Approval
  • Grand Canyon Council Image
    9 years ago
    Bill Nelson
    If you go to the MBC list from your troop page and search for merit badge counselors those that appear will say:
    Approved by the xxxxx Council

    Also the checkmarks next to the merit badges listed under the MBC name will be blue

    And lastly there will be a youth protect icon and training expiration date shown below the name
    updated 9 years ago
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    9 years ago
    Scott Fisher
    Bill, I believe that the YPT icon is now universal to all MBC lists. The other two items you have are completely correct. If we have the YPT icon in the FAQ for this then we should revisit that question/answer I think.
    Pending Approval
  • Northeastern Pennsylvania Council Image
    Assistant Scoutmaster
    9 years ago
    Ken Morgan
    I can confirm the YPT Icon is universal. My council has not signed up for the Council Tools yet but the YPT icon is displayed.
    Pending Approval
  • Mid-America Council Image
    Committee Member
    9 years ago
    Craig Mielke
    Can we get a blog level post about the recent changes to email CC BCC and reply all that was implemented this weekend with no fanfare?
    Pending Approval
  • National Capital Area Council Image
    Assistant Scoutmaster
    9 years ago
    David Schuetz
    While I'm glad that you're taking password security seriously, I'm a little frustrated by some of the arbitrary decisions made here. In particular, there is no technical reason to limit the "special character" class to just the 12 characters specified: "_ ~ ! @ # $ + - = { } ^". If your programmers have told you there's a reason, then you need to get a second opinion. (this is what I do for a living). (computer security, not second opinions, though I'm pretty good at those too).

    Also, I'm not entirely sure why you're limiting to just 32 characters, though I'm also not a huge fan of when people demand support for 256-character and beyond passwords...

    The latest guidance from the National Institute for Standards and Technology (NIST 800-63B, see official copy here: https://pages.nist.gov/800-63-3/sp800-63b.html) includes the guidance for "Memorized Secrets" (passwords) in Section 5.1.1:

    * 8 characters in length
    * Should permit to at least 64 characters
    * Should accept all printing ASCII characters as well as Unicode
    * Blacklist of compromised passwords is permissible (server-side rejection of known-compromised passwords)
    * *** No other complexity requirements should be imposed *** (emphasis mine)

    Much of this security is predicated on use of blacklists and a strong hashing function. What hashing function are you using? It should be a modern function (such as PBKDF2, bcrypt, scrypt, or Argon2), not something older like SHA or MD5. Those latter functions are not designed for password use and are too easily brute forced in the event of a server compromise. So even if you can't stomach the new suggestions (and I admit I've grown used to complexity requirements), at least allow all printable ASCII in the passwords. Again, if you've been told that certain characters are "dangerous" for security reasons, then you've been told wrong....

    As I said, computer security (mobile and web application testing) is what I do for a living, so this kind of hits home. :) If you're curious, I'm happy to discuss the kinds of things we (and other similar firms) test for, in general terms... (I'm not a salesperson and would never ever want to be, but I do think that it's important to get a professional security evaluation on a regular basis, no matter who you get it from).
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    David, originally, SB planned to allow all printable ascii characters that were found on a standard US keyboard. During testing, we discovered some characters were not working properly. Upon further investigation, it was discovered that the BSA's firewalls were blocking these characters because they thought there was an ongoing attack. The BSA security team asked the Scoutbook team to limit the character set so the firewall (I have no idea which one is used) would not cause issues.

    I too know something about security. If you go look at IBM's entry to the AES competition from the late 1990s, you will find my name as one of the developers. While I'm just a member of the SUAC and a volunteer, I do try to look out for the security of SB. I have never seen the code, but I am confident, with the type of information stored in SB, the current security is sufficient.
    Pending Approval
  • Heart of New England Council Image
    Chartered Organization Rep.
    9 years ago
    Peter Souders
    Well I just was required to change my password. Not exactly happy since my password did meet the specific requirements. Oh BTW if you have everyone's email.... shouldn't Scoutbook has sent an email out to people to let them know of the policy change. Also, you could have put an "Annoucements area" on the main page to at least let us know that this was happening. Very frustrating! Very frustrating!

    What other password requirements are going to be put on us? Changing every 45 days... is that in the plans as well. I am not for make too many changes as most of the parents within my units are not all that Technologically savvy as I am. I am also spending way to much time tutoring them in this product that does not see to have a good solid training program.
    Pending Approval
  • Inland Northwest Council Image
    9 years ago
    Bill Blumenauer
    Anxiously awaiting the shooting sports support. It is a pretty popular item in my Pack. Also can't wait for individual advancement reports to be updated to the post 2015 items instead of the old ones. It would be awesome to give those to the boys in their binders at the beginning of the year so they can watch their own progress offline as well.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Bill, shooting sports will be worked on soon.

    We recommend using report builder to make a report for the scouts instead of the Individual Advancement report. The BSA's updated report for the adventure program does not provide the information needed for leaders or scouts. Report Builder will provide the current status for all adventures and rank requirements. With the Chrome extension you can dump the data into a spreadsheet and format it any way you like. Search the chrome app store for Scoutbook.
    Pending Approval
  • Potawatomi Area Council Image
    Committee Chairman
    9 years ago
    Ella Ozier
    Advancement Chair Questions (couldn't find a related recent blog post so hopefully this finds its way to the right people):
    --Our Boy Scout troop has migrated to Scoutbook. There are many great features from an Advancement Chair's perspective but reporting could be more robust when compared to the previous software. For example, the following reports were used frequently by our troop: Eagle Scout Application, Board of Review (we do 60+ per year), and OA Eligibility -- all OA reporting by unit. I have searched Scoutbook --where is reporting other than the individual progress report? In many cases the Scout or adult leader can now do his/her own reporting (yeah from the Advancement Chair's perspective)--e.g. Eagle Scout Application but the report still needs to exist for the Scout.
    --I like the "report" at the bottom of some screens (e.g. progress on a specific rank by all scouts at that rank) but I cannot find a way to report on that information. The ability to "configure" the report so I can select by scout, patrol, alphabetical, content, etc. would be great. Is reporting configuration on the product roadmap?
    --The role of Advancement Chair which many troop committees have is not recognized in Scoutbook so the choice is Admin (not Key 3 and not Secretary). Is that the approach we should be taking?

    If there are other Advancement Chairs using Scoutbook who would like to collaborate, I would like to create a group. Please respond to this post.
    YIS--Ella
    Pending Approval
  • Simon Kenton Council Image
    Assistant Scoutmaster
    9 years ago
    Jacob Fetzer
    Ella, for more reporting options go under my dashboard > reporting > report builder.

    There is a position called committee advancement coordinator, but you should probably also be an admin.

    For discussion for other advancement chairs, I'd suggest looking at the forums, especially Boy Scouting and Using Scoutbook. Those have the advantage that you can subscribe to a post to receive emails when responses are posted.
    Pending Approval
  • National Capital Area Council Image
    Assistant Scoutmaster
    9 years ago
    David Schuetz
    Ed - thanks for the quick explanation. Yeah, if they're using a WAF I could see that maybe doing some blocking of characters. It's still not an ideal situation and troubles me, but I'm also glad that we've got someone with security knowledge on the team. :)
    Pending Approval
  • Circle Ten Council Image
    Committee Member
    9 years ago
    Norman Pickett
    I just signed up some new merit badge counselors for our Troop. The counselors are waiting to receive approval/acceptance so they can take youth training online and start counseling our boys. How does that system work?
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    9 years ago
    Ed D'Avignon
    Norman, this sounds like a question for your council. The Scoutbook team does not control the processing of adult applications.
    Pending Approval
  • Pathway to Adventure Image
    9 years ago
    Nicholas Crnokrak
    Our council has a Microsoft Excel list of council and BSA approved merit badge counselors for our area. Who would I talk to about uploading those folks to scoutbook?
    Pending Approval
  • Greenwich Image
    9 years ago
    Michael Webb
    William Nelson, approved MBCs are not labeled as "Approved by the xxxxx Council". Instead they are labeled as "Approved by the xxxx Counselor". A typo that ought to be fixed at some point.
    Pending Approval
  • Greenwich Image
    9 years ago
    Michael Webb
    Maintaining a Council list of MBCs by uploading and downloading csv files is archaic at best. It also happens to be fraught with problems such as the complete removal of a counselor from Scoutbook if the syntax in the csv upload happened to be wrong for that row. Particularly problematic since no specifc srror is given so you don't know why the row is missing.

    Can anyone explain why the MBC maintenance tools that already existed in Scoutbook (the ones that were taken away from the unit admins) were not made available to the Council admin? It would have also been nice to make the training reports available to the Council admin so they could see which MBC were coming up on YPT renewal. Since these features already exist in Scoutbook it would have been preety easy to make them available.
    Pending Approval
  • Mecklenburg County Council Image
    8 years ago
    Abigail Russell
    Can anyone tell me where I can get an up-to-date list of Merit Badge Counselors for my local area please? We have lots of subjects covered but there are still gaps. We have a few partials from a merit badge college recently and they were only partially completed for some reason. I see there is talk of an excel list - how do I access that?. Thanks.
    updated 8 years ago
    Pending Approval

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