Director of Scoutbook - 10/2/2015 Update

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Director of Scoutbook - 10/2/2015 Update

Published: Oct 2, 2015
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Good Friday to all!

It has been an interesting week, as the weeks prior to national board and committee meetings always are.  On the Scoutbook front:

  • We had our first (of many) knowledge sharing meetings on full integration between Scoutbook and Akela/Scoutnet.  Opportunities and obstacles were identified and these will form the basis of our priority work the rest of this year and into next, to fully realize a seamless connection.
  • Forum counters were fixed - they now reset properly and do not double count between production and beta.
  • On Monday we invited another group of beta users into the experience - 50 of the most active Scoutbook units, totaling around 225 users.  So far the bugs reported are either already known and in-process or are actually production bugs/enhancement requests already noted in the current site.  So, the beta site is looking stable and we look forward to the cut over in the next couple of weeks, after all the critical bugs are fixed.

Oh yeah, we hit 500,000 users over the weekend and are now at 518,000.  Thank you all for your support.  Keep sharing the news!!

Looking ahead, Monday should be a good day for Scoutbook users.  The calendar function will be coming out of beta into production, including the updates to the new Cub Scout program.  I saw a demo of the new functionality to schedule a meeting, pick adventures that would be worked and then edit which requirements, including making home assignments.  It looks really good but we are going to release on Monday when we can better monitor rather than risk an issue over the weekend.  Stay tuned!!

Meanwhile, thanks for everything you do for Scouting and have a great weekend.

  • Comments (72)
  • Denver Area Council Image
    10 years ago
    Tim Bradford
    Thank you for all of the weekly updates we truly appreciate it! We love Scoutbook and love what you guys are doing. Any updates on the Venturing Module?
    updated 10 years ago
    Pending Approval
  • Indian Waters Council Image
    10 years ago
    Brooks Prevette
    Awesome news! Thanks, it is really & truly appreciated!!!
    Pending Approval
  • Chattahoochee Council Image
    10 years ago
    Bob Cain
    I'm very excited by the news that calendar updates will be released Monday. Can't wait to see what's been included.
    Pending Approval
  • Heart of America Council Image
    Committee Member
    10 years ago
    Mike Ebert
    Looking forward to the calendar update. Thank you for a great product. This exactly what scouts needed to update our antiquated online presence.
    Pending Approval
  • Northeastern Pennsylvania Council Image
    Assistant Scoutmaster
    10 years ago
    Ken Morgan
    Oh, very exciting. I can't wait to see the updates.
    Pending Approval
  • Baltimore Area Council Image
    10 years ago
    Bruce Schneider
    Appreciate the news. This will make planning our next big event much better intergrated with the adventure loop program!
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    10 years ago
    Scott Fisher
    Nicest thing is to see incremental changes kicking back in again. Even if there are parts of the Calendaring Module that you'd still like to see (after Monday), incremental change makes it easier to have tightly integrated (and tightly completed) modules.
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Ray Gotsch
    I think there will be much rejoicing over the calendar.
    Pending Approval
  • Cradle Of Liberty Council Image
    Den Leader
    10 years ago
    Ismailiah Williams-Akueteh
    This brought a tear to the eye. The calendar in BETA once the new programming started has been our biggest headache! Thanks for the timely updates.
    Pending Approval
  • Sequoyah Council Image
    10 years ago
    Rich Macbeth
    I heard a rumor that Scoutnet will be replace with something else, can you talk to this?
    updated 10 years ago
    Pending Approval
  • Blue Ridge Council Image
    10 years ago
    Michael Ingram
    What about Venturing?? Once again nothing from anyone. Just got an email say scoutbook doesn't support dual registrations for scouts/venturers. Please make sure your staff is knowledgeable enough to answer our questions. This email reply was from an email that I sent over a week ago. Venturing beta supports dual enrollament so the scouts can still work on ranks. It isnot working for me and the only reply I got was that it isn't supported?? It should be working and supported/fixed since it was a bug that was supposedlying fixed already in the beta.
    Pending Approval
  • Central Florida Council Image
    Assistant Scoutmaster
    Trained Strip
    10 years ago
    Tom McFadden
    Mike when they announced venturing would be released on June 1, it was supposed to support dual registered scouts. I see no reason why that would change.

    I want to know if the calendar will support reoccurring events, and if I can enter Troop meetings with a patrol subscription? Why that isn't available at the patrol level is just dumb.
    Pending Approval
  • Colonial Virginia Council Image
    10 years ago
    Fitz Fitzgerald
    Thanks for the weekly Blog. Appreciate the updates.
    Pending Approval
  • Blue Ridge Council Image
    10 years ago
    Michael Ingram
    @Tom below is the email reply I got back after stating I had a problem with the dual registrations the Venturing Beta since replys to the Venturing beta forum are non-existent. They didn't even look into the issue I am having and it took over a week to get a reply from them. Pretty sad if this is the customer service we expect to get now that BSA owns Scoutbook. Sounds like someone with a coined reply instead of actually investigating the issue.


    Dear Michael,

    Thank you for contacting Scoutbook! Currently, Scoutbook doesn't support dual registrations. I apologize for the inconvenience.

    We hope you enjoy using Scoutbook! Have a great day!

    Jennifer Lane

    BOY SCOUTS OF AMERICA
    Scoutbook User Experience Team
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Nick Sims
    Great work Scoutbook team. This is an awesome system and one that will get even better with time. I'm fascinated that so many users opt to bash the team trying to do good. Change takes time and it's done based on priority and need. Everyone can't get what you ask for. If it's that important to you submit a $1M donation along with your ask to layer on additional team members to get the work done. Until then, support this team and the direction of the new Director. They are doing a fantastic job.
    Pending Approval
  • Heart of America Council Image
    10 years ago
    Carrie Setzkorn
    Woo Hoo!!! So excited about the calendar!!! Keep up the good work!!!
    Pending Approval
  • National Capital Area Council Image
    Scoutmaster
    10 years ago
    Joseph VandenBrock
    I would like to find out if Lone Scouts and their Counselors will be able to put their information in correctly. Also is there anything in the works for us to use scoutnet?
    Pending Approval
  • Atlanta Area Council Image
    10 years ago
    Gabrielle Wyatt
    I'm really excited about this. I hope it'll push my reluctant den leaders to use the calendar.
    Pending Approval
  • Cradle Of Liberty Council Image
    Venturing Crew Advisor
    10 years ago
    Tom Sytsma
    I am eagerly awaiting word on venturing :( -- but I have to admit, the calendar is good news for my pack.
    Pending Approval
  • Northern Lights Council Image
    Scoutmaster
    10 years ago
    Jeffrey Muhlenkort
    Thank you for your Updates to the Community. It is greatly appreciated, and good to hear things are being worked on moving forward. I know for myself and my Treasurer, we are looking forward to any and all of the additions in the Financial portions that may or may not be in the works. Thank you for all that you do.
    Pending Approval
  • Central Florida Council Image
    Assistant Scoutmaster
    10 years ago
    Timothy Dempsey
    I am excited for the updates- especially the calendar updates to match the new cub scouting program!

    Also, this blog has served to relieve a lot of frustration among all of us now that we know we are actually being heard and progress is being made to improve the product!
    Pending Approval
  • Mayflower Council Image
    Assistant Scoutmaster
    10 years ago
    Doug DeMeritt
    What time are you releasing the Calendar Feature from Beta and will there be additional enhancements today?
    Pending Approval
  • Sioux Council Image
    10 years ago
    Steven Fox
    I have noticed that the website has been insanely faster since late last week. Very good work and thank you!
    Pending Approval
  • Atlanta Area Council Image
    10 years ago
    Craig Ficik
    Awesome update. Really happy to see things moving forward. Thanks again.
    Pending Approval
  • Atlanta Area Council Image
    10 years ago
    Gabrielle Wyatt
    I too am waiting on the calendar to come out of beta today. Do you have an ETA yet? I'd like to test some things before we let our pack in on the news and train the leaders how to use it.
    Pending Approval
  • Sam Houston Area Council Image
    Assistant Scoutmaster
    10 years ago
    Randall Moore
    Looking forward to the calendar
    Pending Approval
  • Central Florida Council Image
    10 years ago
    Doug Moore
    I can't see the new calendar. Do we have to log out & back in? Really hoping to see it before the pack committee meets tonight and decides whether to renew Scoutbook for another year or switch to one of your competitors...
    Pending Approval
  • Greater Yosemite Council Image
    Den Leader
    Trained Strip
    10 years ago
    Marlaina Bair
    Hi. I am checking in to see about the calendar updates. I hope they are actually pushed through today so I can work on our pack calendar. I was putting it off until the new updates were posted today. I hope today means today while the sun still shines.
    Pending Approval
  • Western Massachusetts Council Image
    Assistant Scoutmaster
    10 years ago
    Greg Williams
    I see all the calendar enhancements for the new program, however I no longer can choose Rank Requirements for the 2010 Webelos II program. I see the Activity Badges, but not the old requirements for their Arrow of Light rank. Thank you for the new features, but it would be nice to add back just that one set of 2010 requirements for this year.
    updated 10 years ago
    Pending Approval
  • Greater Yosemite Council Image
    Den Leader
    Trained Strip
    10 years ago
    Marlaina Bair
    I do not see any of the new features. The calendar looks exactly the same for me. Any ideas?
    Pending Approval
  • Occoneechee Image
    10 years ago
    Charlie Pierce
    How do you add OA for the boys? Will there be an Adult add as well?
    Pending Approval
  • Green Mountain Image
    Assistant Scoutmaster
    10 years ago
    Robert Kenyon
    No new calendar here either. Not sure if the rollout is supposed to happen all at once or if it will take time to propagate to all users? Bob, a quick note to manage expectations would be greatly appreciated! Thanks, and keep up the good work.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    10 years ago
    Ed D'Avignon
    The calendar was not updated yesterday as expected. We do not know what is causing the delay, but in technology, unexpected delays do occur.
    Pending Approval
  • Northeastern Pennsylvania Council Image
    Assistant Scoutmaster
    10 years ago
    Ken Morgan
    We have no idea that caused the delay, and this is the problem with setting expectations that specifically. Unexpected things happen. I have no doubt there is a reason, which may or may not be disclosed. For now, I'll stand by for news on the state of the calendar.
    Pending Approval
  • Central Florida Council Image
    10 years ago
    Doug Moore
    is sad. Not because of the lack of calendar so much, but mostly because of no official comment saying something happened.
    Pending Approval
  • Atlanta Area Council Image
    10 years ago
    Jason Wyatt
    Checked this morning and still no new features. Can we get a rollout status update? CDN's can be tricky, but a quick status note would be useful and appreciated.
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Ray Gotsch
    I agree with Doug. At the moment, we can't even be sure that Scoutbook is aware that the changes didn't happen as planned. Just a quick note saying, "Sorry, but there is a problem with the new calendar roll-out, we are working on fixing it. At this time, we don't have an ETA on when it will be fixed."

    Not hard and good customer service.
    Pending Approval
  • Northern Lights Council Image
    Scoutmaster
    10 years ago
    Jeffrey Muhlenkort
    I was thinking the same thing.. Yes, things happen so say there was a delay.. Not nothing and then there are absolutely no changes to the site where it was suppose to be.
    Come on.
    Pending Approval
  • Montana Council Image
    Chartered Organization Rep.
    10 years ago
    Aaron Weissman
    +1. We all understand that technology upgrades are perilous. However, COMMUNICATION IS KEY. Tell us what is going on!! A statement like @Ray suggests above would be a very good idea.
    Pending Approval
  • Heart of America Council Image
    10 years ago
    Carrie Setzkorn
    please please please update us!!!
    Pending Approval
  • Laurel Highlands Council Image
    Scoutmaster
    10 years ago
    Jeff Klinefelter
    I created an event in the past just now, and the new cub features are not their - only the old. BUT I went ahead and recorded attendance and nervously went to the attendance report expecting nothing as usual... and to my surprise the attendance report actually produced. Please keep working on the calendar and provide us some updates please.
    Thanks,Jeff
    Per Shawn's comments below - I see the new adventures! THANKS!
    updated 10 years ago
    Pending Approval
  • Longhorn Council Image
    10 years ago
    zuzdgk Jackson
    Hi everyone! We are sorry for the delay. Look for an official update from Bob later this week.

    I can tell you that the new Cub Scout adventures are now live in the Manage Advancement area of the calendar events page! You should be able to plan out your entire year now so parents know which adventures and requirements you will be working on in den and pack meetings and which ones you would like the Scouts to complete as home assignments.

    I'm so glad we are starting to get back on a regular schedule of releasing some kind of improvement each week. It will only get better over time! And of course we are not done with the calendar. Lot's of improvement planned based on your existing suggestions.
    updated 10 years ago
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Ray Gotsch
    Now I can see the changes. Thank you.
    Pending Approval
  • BAY-LAKES COUNCIL Image
    Committee Member
    10 years ago
    Randy Whiteaker
    I do see the Adventures in the Manage Advancement area now. Awesome! But Shawn - are you saying that "parents" should see this in the event also? How does that occur? I added adventure information to an event for next week and saved it. But I do not see this populated anywhere in the main event page users see. I only see this when "editing" an event. What am I missing here?
    Pending Approval
  • Greater Alabama Council Image
    10 years ago
    Margaret Chalmers
    +1 on what Randy said. I love that we can not only put in Adventures, but for a pack meeting we can put in multiple adventures for different dens. But unless you are a leader, I don't think parents can see it - or at least it isn't showing up on a main event page. Is that right, or are parents supposed to be able to see something (please yes!)?
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    10 years ago
    Ed D'Avignon
    Currently anyone can see the adventures sections being worked on a specific day if you go to the scout's adventure page. Unfortunately you first need to know which adventure to look at.
    Pending Approval
  • Washington Crossing Council Image
    Committee Chairman
    10 years ago
    Stephen Hornak
    To further expand on what Ed has posted, if you include in the name of the event the items to be worked on and if you get the parents trained to look for those items in the adventures then it will work as currently designed.
    Pending Approval
  • Laurel Highlands Council Image
    Assistant Scoutmaster
    10 years ago
    Rob Robitaille
    Great to see that the bugs are getting worked out BEFORE flipping the switch to the new cloud servers. Let me know I'd you need additional testers!
    Pending Approval
  • South Florida Council Image
    10 years ago
    Elonde Jean-Pierre
    Good afternoon

    A scouter told me that I can add an external link for parents. I need to add the link to fill out medical form on scoutbook and save it there. Is there anyone who knows how that can help me?

    Thank you in advance
    Pending Approval
  • BAY-LAKES COUNCIL Image
    Committee Member
    10 years ago
    Randy Whiteaker
    @ Ed and @ Stephen - Thanks for pointing out that the adventures DO show a new calendar entry for items scheduled to be worked on under each scout. But BOY - that is not going to be very useful for most people when getting meeting invites. By not allowing parents to see some text or indicator in the calendar entry or email notification itself - I am still forced to manually state what is planned anyway in the body of the event. Too bad. I DO like that the Adventures are listed now and (if I understand correctly) will mark as "complete" once I take attendance for those scouts who are present. That will be nice.
    updated 10 years ago
    Pending Approval
  • Pacific Harbors Council, BSA Image
    Committee Member
    10 years ago
    Jennifer Olinger
    @Elonde, where are you trying to put this link for your parents?
    Pending Approval
  • Greater Alabama Council Image
    Committee Member
    10 years ago
    Jennifer Cather
    Will this allow marking attendance at the meeting to replace Quick Entry for Advancement for completing what was scheduled for the meeting?
    Pending Approval
  • 10 years ago
    Scout Book
    This week's update does not include automatically marking advancement after recording attendance.
    Pending Approval
  • South Florida Council Image
    10 years ago
    Elonde Jean-Pierre
    @ Jennifer, to be honest I don't know but maybe under the boys' profile. As long it's accessible to the cub master and other authorized leaders
    Pending Approval
  • BAY-LAKES COUNCIL Image
    Committee Member
    10 years ago
    Randy Whiteaker
    Huh? So what does giving us the adventures in a calendar event really give us? Sorry to come off as a negative cynic - but not really getting the point I guess.
    Pending Approval
  • Central Florida Council Image
    10 years ago
    Doug Moore
    Fooled me twice I guess. So all the hooplah about the new calendar is that 1) you deleted the word "beta" and 2) you added the adventure requirements that should have been in place June 1? Where are the recurring events? Where is the fix so we see more than 1 event per day on the month view? What about the other half dozen things requested a hundred times each on the calendar forum? I'm not a negative cynic either (though I'm darn sure I sound like one). I'm just very disappointed.
    Pending Approval
  • Atlanta Area Council Image
    10 years ago
    Sara Galbraith
    Having the parents or scouts be able to see the planned advancement with the scheduled event would be most helpful. :)
    Otherwise as stated above, leaders have to double enter it which what I have found means they don't enter at all. They feel no use using the planning feature if everyone can't see it and they aren't willing to take the time to type out in comments. :(

    Thank you for the regular updates and replies within these comments, they are VERY appreciated. It helps me to have new news to share regarding scoutbook with different units and at meetings.
    Pending Approval
  • Chattahoochee Council Image
    10 years ago
    Bob Cain
    @Scoutbook - I have to agree with Doug Moore on this one. In Bob Scott's blog he spoke of "the new functionality to schedule a meeting . . . ," however, the "Planned Advancement" for events continues to function EXACTLY as it has since well before the BSA's acquisition of Scoutbook. The only update was, as Doug mentioned above, the addition of the new adventures (which, I agree, should have been added on June 1).

    Was there some problem with the calendar update that's causing a delay, or, is this all there is?
    updated 10 years ago
    Pending Approval
  • Montana Council Image
    Chartered Organization Rep.
    10 years ago
    Aaron Weissman
    @Scoutbook, also forced to agree with Doug Moore and Bob Cain on this. Again, COMMUNICATION PLEASE. Taking calendars out of Beta meant a lot of different things to different people. Now I see that it was little more than just removing the word "beta". I count myself among the disappointed.

    I know that you can not commit to a specific schedule of updates. However, a specific list of planned functionality improvements and a rough priority outline would be a GREAT idea for managing expectations for the calendar, the Report Builder, etc. COMMUNICATION, COMMUNICATION, COMMUNICATION.
    Pending Approval
  • Middle Tennessee Council Image
    10 years ago
    Jason VanKirk
    The calendar is working great except:
    1. Recurring events would be nice
    2. In the upcoming events on my Troop dashboard I only see one event and I have two in my calendar? The one missing is three days out, the one showing is a week out.
    3. If I had what will be worked on at the event it should be visible when I click an event from calendar. Shouldn't need to go digging somewhere. Where does it display for a parent??
    updated 10 years ago
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Ray Gotsch
    Ok, I think I'm confused. My Wolf Leader goes into the Den Calendar and schedules the next den meeting. He goes down to manage advancement and checks Call of The Wild, then checks 2,4,5a, and 6 as the requirements that will be worked on in this den meeting. Then he sets the "Manage Reminders" to send out an email four days before the meeting.

    Are the parents going to see that Adventure and those requirements listed as being on the agenda for the upcoming den meeting?
    Pending Approval
  • Northeastern Pennsylvania Council Image
    Assistant Scoutmaster
    10 years ago
    Ken Morgan
    Ray, no, not like that.

    But, if the parents go into the Call of the Wild adventure for their son, they will see that 2, 4, 5a and 6 are planned to be covered in a den meeting on DATE, which will be hyperlinked to the that event.

    I think that's fine, but I'd also like to see what you're asking...have the advancement be part of the description or otherwise visible to the parent on the event page itself. This should be in addition to any details I may want to put in the description field.

    Logically I think that makes sense, and based on the questions surrounding this feature that's how many of us expected Manage Advancement to work.
    updated 10 years ago
    Pending Approval
  • BAY-LAKES COUNCIL Image
    Committee Member
    10 years ago
    Randy Whiteaker
    @Ray - no they won't. Unless you manually type those into the event description. Didn't really make your life as a leader "easier" did it?
    updated 10 years ago
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Ray Gotsch
    My excitement over the calendar updates is now drastically diminished. I was hoping that I would no long have to type things in the description box.
    Pending Approval
  • BAY-LAKES COUNCIL Image
    Committee Member
    10 years ago
    Randy Whiteaker
    @Ray - If you do decide to use this new functionality, remember that you will also still need to go into any scheduled adventure requirements after the meeting is over and mark them as complete for those scouts that attended the meeting. Taking attendance does not automatically mark them as completed either.
    Pending Approval
  • Northern Star Council Image
    Assistant Scoutmaster
    10 years ago
    Ed D'Avignon
    The way the individual items are described, automatically setting them as complete based on attendance is not always correct. For example, on Friday, my den is working on Webelos Walkabout. One of the parts says "Plan a lunch for your hike, prepare and eat it" At our den meeting we will be planning the lunch but not preparing it and since our hike is 2 weeks away we certainly won't be eating it at this meeting. We need a way to indicate items that are being completed at the meeting vs. those that are just being worked on.
    Pending Approval
  • Greater St. Louis Area Council Image
    10 years ago
    Ray Gotsch
    Thanks, Randy. I actually do think it's good to not have attendance automatically mark a requirement complete. Sometimes boys show up late or leave early and don't get to complete something. Sometimes, plans get changed or time runs out and they never even get to start something. I just thought having the planned adventure requirements listed on the reminders that are sent to the parents would be a good thing. And frankly, the method of selecting the requirements is rather cumbersome and it's just not worth it if I still have to type everything in the description section. So for now, I probably won't be using it.
    updated 10 years ago
    Pending Approval
  • Potawatomi Area Council Image
    10 years ago
    Matthew Mertens
    When you post advancements on the calendar that will be covered, is there a feature to enter the advancements automatically based upon attendance? How do you enter trail trekkers?
    Pending Approval
  • National Capital Area Council Image
    10 years ago
    Ben G.
    its Monday...
    Pending Approval
  • Grand Teton Council Image
    Committee Advancement Coordinator
    10 years ago
    Kevin Geddes
    I don't know where else to ask this, but I'm trying to add a parent to a scout and the "ADD" link takes me to a page called "Family Photo Intro". Any suggestions? Is it me or is that link broken?
    Pending Approval
  • Denver Area Council Image
    10 years ago
    Tim Bradford
    @Kevin please use the forums to ask questions and find answers.
    Pending Approval
  • Mayflower Council Image
    Chartered Organization Representative
    10 years ago
    Joy Hackett
    Great update. But perhaps 500K users is too much for your support team. Our Pack is still unable to use Scoutbook because of a bug that no one in Support can fix. I have asked repeatedly for the problem to get resolved or for someone to call. I really do not like that it has come to this. I've been patient for two months, but now I'm going to the message boards, facebook, forums, blogs and newsfeeds, in hopes that if I make a little noise, someone will respond. I have had many back & forth email threads where Support tells me they fixed it, but it isn't fixed, and then it takes another 1-2 weeks to get a response back. Meanwhile, this "incredible" program that I recommended to our Pack, trained all the Leaders & parents, and cheerleaded for all summer, is not working and the entire Pack is frustrated. Instead of acquiring 18,000 new users, you may want to focus on helping the ones you have.
    Pending Approval

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